How to describe trends in IELTS Writing Task 1

If you’ve been keeping up with the news, you will probably have heard about the problems smartphone giants have been experiencing recently. Here is an example article that you could read about Samsung, which contains language that should help you with describing market trends in IELTS Writing Task 1. Can you locate these expressions in context […]

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Discussing customer service in IELTS Speaking Part 2

I have just been on the phone with two companies who had called me long-distance to help me 1) sort out problems that I have been having with my accounts lately. Although I couldn’t see their faces, I could hear their 2) genuine 3) uncondescending smiles as they were talking to me. This type of […]

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